Olivia started as a personal and family assistant for a prominent family in West Vancouver. She managed properties, schedules, errands, household logistics, and everything in between. When the family relocated, they struggled to find anyone who could replace her.
That is when she saw the real problem. Finding great help is hard, and hiring is a logistical headache, between training, bookkeeping, and managing expectations. It is no wonder so many busy people just keep doing it all themselves, burnt out or not.
So she built Palmerston. As a mental health advocate, Olivia wanted people to feel the freedom that comes with delegation. She put together a team of experienced, motivated assistants, each backed by Palmerston's systems and hands-on support.
Not an agency, and not a faceless VA firm. Palmerston assistants are hired by Palmerston to give you consistent, high-quality support, for as many or as few hours as you need. Whether it is 5 hours a week or 25, we guide you through getting the most out of having an assistant. All wrapped in one simple monthly invoice. No mess, just support that works, so you can focus on what matters most.
