One capable person who learns how you like things done, then does them. In person or hybrid, across Greater Vancouver and the Fraser Valley, month to month.
The calendar. The errands, returns, and pickups. Travel booked the way you actually like to travel. The contractor let in and watched, the parcel signed for, the gift bought, wrapped, and delivered before the birthday. The list you keep meaning to get to.
Every client's list looks different, and it changes week to week. You tell your assistant what's on it. That's the whole system.
A remote assistant can answer email. She can't wait for the plumber, return the thing to the store, or drop your car at the shop and bring it back before you need it. Palmerston assistants are local. They come to your home or office when the work needs hands, and handle the rest remotely when it doesn't.
It's also not software. Apps that promise to organize your life still leave you doing the things. We do the things.
Plans run from $600 to $3,600 a month plus GST, by hours. Standard is 20 hours a month at $1,100, which works out to $55 an hour. No long contracts, change or cancel monthly.
For scale: task apps start around $35 an hour for one-off errands with a different person each time, and hiring a full-time personal assistant in Vancouver runs $75,000 to $150,000 a year through a staffing agency. Most people need neither. They need the same person, some hours every month, who already knows the house, the car, and where the spare key lives.
An intro call with Olivia, about your list rather than ours. If it fits, you're matched with your assistant and the first month tells you the rest.
Assistant hours are the core of Palmerston. We also run Palmerston Cooks, chef-made meal prep across Greater Vancouver, and the two pair well: one team handling the week, dinner included.
Palmerston is led by Olivia, who built her reputation as a personal assistant for busy Vancouver households before founding the company. Clients get her standards and one consistent assistant, not a rotating roster.
